frequently asked questions

 

Q: How do I get my private labels?

A: You browse our selection of aftercare products we offer.  All of our aftercare items can be private labeled with your branding.  You then select the item(s), the variation and quantity you want, add the item(s) to your cart. Once proceeding to checkout it will request you to upload your image/branding file. You upload your logo/ branding file to your order and we do the rest.  You can request a "mockup" view of your logo/branding on a label template.  Our team will always ensure that your logo looks amazing on your new aftercare products.

 

Q: How will I know if my image will look good on the product container?

A:  You can request a "mock up" of your logo/ branding on a label template.  This is not a 3D view of the product with your brand but an image of our label layout with your logo on it.  This will give you an idea of how it will look.  We understand that our brand is your brand.  We will make sure your label looks amazing!  We will never complete an order unless it looks fabulous.  If we have any issues with the logo/ branding file that you uploaded we will contact you for additional options.  You can also look at our image gallery to see examples of products that have been branded by other customers.

 

Q: Is branding free?

A: Branding is FREE.  It's included in your purchase.  There are no additional fees.

 

Q: How long will it take to receive my branded aftercare?

A: Each and every purchase is made to order.  What we mean by this is we make every order as it comes in so it will be fresh.  An order can usually be completed and shipped within a couple of days.  There are exceptions.  If your order is very large with multiple items this could take us a couple extra days to complete.  We like to have orders completed in a timely manner so you can enjoy your branded aftercare.

 

Q: Is there additional savings if I place a large order?

Crushed Aftercare is a wholesale aftercare company.  Our minimum order quantity represents wholesale pricing.  We do offer additional savings on larger orders.  For example orders of 1,000 + Arnica Lip Balms would qualify for additional savings.  Contact us to discuss large order discounts.

 

Q: Can I customize a formula?

A: Yes.  Not only do we offer our formulated aftercare to brand on our website but we also work with companies, influencers, clinics and spas to formulate their own aftercare.  This can be creams, balms, serums etc.  These are large projects and require a large minimum order quantity.  We can work with you to create your own formulation, your own containers and branding.  We also offer just the formulation and filling as an option. Contact us if you are looking to create your own formulation to discuss further.

 

Q: Do you Ship outside of North America?

A: Yes.  We ship worldwide!  If you are purchasing outside of North America contact us to place your order directly.  This is for shipping purposes.

 

Q: What is the minimum order?

A: Our minimum orders are identified on each product page.  These vary depending on the product you choose.

 

Q:  What if I have multiple logo files for different products I purchased?

A: You can send the additional logo files to us directly at [email protected]